Christmas Food Customer Assistant – Fast-Paced Service Pro

Marks & Spencer; Preston; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant for our Food departments. You’ll be on the frontline, delivering five‑star service at pace and becoming a trusted brand ambassador who helps customers find what they need.

You'll use Sparks App and in‑store devices, work flexibly across store areas, and thrive in a busy retail environment while staying calm under pressure and showing a genuine passion for our food range.

Qualifications

• You must be comfortable working in a high‑pressure, frontline retail environment.
• Digital confidence with in‑store tech (Sparks App) is essential.
• Team player with a flexible approach to shifts across store areas.

Responsibilities

• Assist customers and sell products to meet demand head‑on.
• Provide five‑star service at pace during busy periods.
• Stock, display and support across store areas as required.

Skills

Customer service

Team player

Flexibility

Resilience

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant for our Food departments. You’ll be on the frontline, delivering five‑star service at pace and becoming a trusted brand ambassador who helps customers find what they need.

You'll use Sparks App and in‑store devices, work flexibly across store areas, and thrive in a busy retail environment while staying calm under pressure and showing a genuine passion for our food range.