Holiday Food Customer Assistant — Fast-Paced & Flexible Shifts

Marks & Spencer Plc; Tonbridge; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom seeks a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending and selling our food products.

You’ll embrace a high‑pressure environment, be digitally confident with Sparks and in-store devices, and work flexibly across store areas to meet daily customer demand. If you’re customer-focused, resilient and a true team player, this role offers growth as the business evolves.

Qualifications

• Frontline role requiring excellent customer service.
• Ability to learn M&S Food products and provide accurate information.
• Willingness to work across different store areas and shifting patterns.

Responsibilities

• Assist customers and sell products.
• Utilize Sparks and in-store devices to enhance service.
• Maintain a high-energy environment during peak times.
• Support store operations to drive sales growth.

Skills

Customer service

Team player

Digital literacy

Reliability

Tools

Sparks

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom seeks a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending and selling our food products.

You’ll embrace a high‑pressure environment, be digitally confident with Sparks and in-store devices, and work flexibly across store areas to meet daily customer demand. If you’re customer-focused, resilient and a true team player, this role offers growth as the business evolves.