Christmas Customer Assistant - Operations - Tamworth

Marks & Spencer Plc; Tamworth; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in Tamworth is recruiting a Customer Assistant in Operations. This is a physical, high‑tempo role supporting stock, deliveries and in‑store replenishment to keep the shop floor inviting for customers.

You will work across the store, use digital tools to track deliveries and stock, and flexibly adapt to early mornings, late shifts, and busy peak periods. Applicants must be 18+ and able to meet health and safety requirements.

Qualifications

• Must be 18 years of age or older.
• Flexible to work across the store and varied shifts.
• Able to work in a fast-paced, physical environment.

Responsibilities

• Handle stock and deliveries to keep the shop floor replenished.
• Use digital tools to track deliveries and stock availability.
• Support colleagues across Store operations with urgency and accuracy.

Skills

Stock handling

Deliveries

Digital literacy

Teamwork

Tools

Stock tracking software

Job description

Monday: 22:00-06:00
Tuesday: 22:00-06:00
Wednesday: 22:00-06:00
Saturday: 22:00-06:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

#Christmas