Christmas Customer Assistant - Operations - Cribbs Causeway

Marks & Spencer Plc; West of England; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant, Customer Assistant in Operations. You will be the backstage powerhouse ensuring stock, deliveries and vital back‑of‑house tasks keep our store running smoothly for customers.

This role is physically demanding and fast‑paced. You’ll work across the store, use digital tools to track deliveries and stock, and collaborate with teams to maintain availability and accuracy. Shifts include Sundays and weekends.

Job description

Operations Assistant,
All the details
Work Pattern
Sunday 06:00-14:00
Friday 06:00-14:00
Saturday 06:00-14:00
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose.
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