Christmas Customer Assistant - Operations - Berkhamsted SF

Marks-; Dacorum; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. It is a physically demanding, high-intensity role that keeps our stores running like clockwork.

If you're ready to roll up your sleeves and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Responsibilities

• You will manage stock, deliveries and behind-the-scenes work to keep shop floors full, clean, and ready for customers to shop.
• You will work across the wider store as needed to meet pace and demands of retail.
• You will use digital tools to track deliveries and stock efficiently, ensuring availability and speed.
• You will be a team player, collaborating across functions to support colleagues across the store.
• You will adapt from early morning deliveries to late stock shifts to keep things moving.

Job description

Week One

Thursday 06:00 - 10:00

Friday 06:00 - 10:00

Saturday 06:00 - 10:00

Week Two

Sunday 14:00-18:00

Monday 14:00-18:00

Tuesday 14:00-18:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.