Christmas Customer Assistant - Operations - Rawtenstall Simply Food

Marks and Spencer; Rawtenstall; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant in Operations to support stock, deliveries and the behind‑the‑scenes work that keeps our stores running smoothly. You’ll help keep shelves full, the store clean and ready for customers, moving quickly with purpose and accuracy.

This role is physically demanding and requires flexibility across early shifts and across store areas. You will use digital tools to track deliveries, support colleagues, and adapt to the pace of a busy UK retailer.

Responsibilities

• Stock, deliveries and behind-the-scenes work to ensure the shop floor stays full, clean and ready for our customers to shop.
• Work across the wider store as needed—always keeping up with the pace and demands of retail.
• Being digitally confident to track deliveries and manage stock efficiently.
• Being a team player and supporting colleagues across the store.
• Flexibility to adapt to early morning deliveries and shifting stock as required.

Job description

All the details

Work Pattern
Wednesday 11:00 - 15:00
Thursday 11:00 - 15:00
Saturday 11:00 - 15:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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