Christmas Customer Assistant - Operations (Nights)

Marks and Spencer plc (UK); Shoreham-by-Sea; On-site; GBP 17,000 - 19,000; Full time

Job summary

Marks & Spencer plc (UK) in Shoreham-by-Sea is seeking a Customer Assistant in Operations. You'll be the backstage powerhouse, handling stock, deliveries, and behind-the-scenes work to ensure the shop floor stays full, clean, and ready for customers.

This role is physically demanding with night hours and requires flexibility to work across the wider store. You’ll use digital tools to track deliveries, manage stock, and help colleagues across the store to keep things moving swiftly.

Qualifications

• Stock and deliveries experience preferred.

Responsibilities

• Manage stock and deliveries to keep shelves full and store clean.
• Use digital tools to track deliveries and stock accuracy.
• Work across store locations to meet pace and customer demand.
• Support colleagues in a busy, night-time environment.

Skills

Teamwork

Digital literacy

Flexibility

Job description

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Saturday 21:00-07:00

Sunday 21:00-07:00

Monday 21:00-07:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

This job role involves working through the night and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.