Christmas Customer Assistant - Operations - Merthyr Tydfil

Marks & Spencer Plc; Merthyr Tydfil; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer plc in Merthyr Tydfil is hiring a Customer Assistant in Operations. You will be the backstage powerhouse keeping stock moving, deliveries handled, and the shop floor full and ready for customers. It’s a physically demanding, fast-paced role that supports store operations.

Flexibility is vital; you’ll work across the wider store, use digital tools to track deliveries and stock, and collaborate with colleagues to keep shelves stocked and available.

Qualifications

• Must be able to work early mornings and flexible across store needs.
• Able to work in a fast-paced retail environment.
• Able to use basic digital tools for stock tracking.

Responsibilities

• Manage stock and deliveries behind the scenes to keep shelves full.
• Support store operations to ensure smooth shop-floor flow.
• Collaborate with colleagues across functions to maintain availability and speed.

Job description

Under 18 disclaimer

t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Operational requirements

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

All the details

Work Pattern

• Sunday 07:00–11:00
• Thursday 07:00–11:00
• Friday 07:00–11:00
• Saturday 07:00–11:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can ’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Operational requirements

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

Are you ready for it?