Christmas Customer Assistant - Operations - Lowestoft

Marks and Spencer; East Suffolk; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations. The role involves backstage stock control, deliveries, and ensuring the shop floor stays full and ready for customers. It is a high-intensity, physically demanding position requiring readiness to work at pace and across store areas.

You will handle stock movements, use digital tools to track deliveries, and support colleagues across the store. The role includes early morning shifts and potential full-time hours during peak weeks.

Qualifications

• Stock, deliveries and behind-the-scenes work to keep shop floor full and ready for customers.
• Digitally confident to use tools to track deliveries and manage stock.

Responsibilities

• Move stock efficiently and ensure accurate product flow.
• Work across the wider store as needed to meet pace and demands.

Job description

Saturday 700-1100

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Operations Assistant,
All the details
Work Pattern
Tuesday 0700-1100
Wednesday 0700-1100
Thursday 700-1100
Friday 700-1100
Saturday 700-1100
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it?
#Christmas