Christmas Customer Assistant - Operations - Longbridge

Marks and Spencer; Birmingham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Birmingham is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse keeping our stock, deliveries and behind-the-scenes operations running smoothly to support the store floor.

This is a physically demanding, high-intensity role where being fast, accurate and digitally confident helps maintain product availability and a great shopping experience for customers during peak periods, including Christmas.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• There’s no room for delay.
• Be fast, focused and one step ahead, moving products with urgency and accuracy.
• Flexibility is vital.
• Work across the wider store when needed, maintaining pace and retail demands.
• Be digitally confident and use digital tools to track deliveries and manage stock.
• Be a team player, supporting colleagues across functions.
• From early morning deliveries to late-day stock shifts, adapt quickly.

Job description

Shift Times

• Saturday 18:00-22:00
• Monday 18:00-22:00
• Friday 18:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Job Description

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Responsibilities

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• There’s no room for delay.
• You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital.
• You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential.
• You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential.
• You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital.
• From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
• This is a role for people who move with purpose.
• Are you ready for it?

#Christmas