Christmas Customer Assistant - Operations - Haywards Heath

Marks-; Haywards Heath; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Group is hiring a Customer Assistant in Operations. This role focuses on the backstage, essential work that keeps our stores running smoothly. You’ll handle stock and deliveries, ensuring the shop floor remains full and ready for customers.

The role demands physical effort, fast thinking, and a willingness to work across the wider store. Digital tools are used to track deliveries and stock, and teamwork is a must to maintain high store standards.

Formación

• Experience in retail or customer service is beneficial.
• Ability to work across different store areas and shifts.
• Strong teamwork and communication skills.
• Comfort using digital tools to track deliveries and stock.

Responsabilidades

• Responsible for stock, deliveries, and behind-the-scenes work to keep shop floor full, clean and ready for customers.
• Be fast, focused and proactive to keep products moving with urgency and accuracy.
• Work across the wider store to support functions and colleagues as needed.
• Use digital tools confidently to track deliveries and manage stock efficiently.
• Be a team player, contributing to a smooth retail operation.
• Adapt to early morning deliveries and late stock shifts to keep things moving.

Conocimientos

Customer service

Teamwork

Flexibility

Digital literacy

Descripción del empleo

Work Pattern
Sunday 11:00-16:00
Monday 12:00-17:00
Tuesday 12:00-17:00
Friday 12:00-17:00
Saturday 12:00-17:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas