Christmas Customer Assistant - Operations - Haywards Heath

Marks and Spencer; Haywards Heath; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations at our Haywards Heath store. You’ll handle stock, deliveries and the behind-the-scenes work that keeps shelves full, clean and ready for customers. The role demands speed, accuracy and readiness to work across the store, using digital tools to track stock and deliveries.

The position is part-time with varied weekend and weekday shifts, emphasizing flexibility, teamwork, and a high-energy, physically demanding environment.

Qualifications

• Eligible age 18+ (Under 18 disclaimer)
• Physically demanding, high-intensity role
• Stock control, deliveries and back-of-house duties

Responsibilities

• Manage stock, deliveries and back-room operations to keep the shop floor full and presentable.
• Use digital tools to track deliveries and inventory with accuracy and speed.
• Work across store functions and support colleagues to meet pace and customer demand.

Skills

Flexibility

Digital literacy

Teamwork

Job description

All the details

Work Pattern

• Sunday 11:00-16:00
• Monday 12:00-17:00
• Tuesday 12:00-17:00
• Friday 12:00-17:00
• Saturday 12:00-17:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?