Christmas – Customer Assistant – Operations – Gateway M40 Banbury

Marks-; Banbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is seeking an Operations Assistant to support stock, deliveries and backstage operations across the store. This role involves early morning shifts and flexibility to work across store areas, ensuring shelves are stocked, deliveries are tracked, and the flow of products remains uninterrupted.

The role requires being fast, accurate and a strong team player, able to adapt to demanding retail environments and high pace, with a focus on availability for customers.

Qualifications

• Experience with stock control and deliveries is preferred.
• Comfort using digital tools to track deliveries and stock.
• Ability to work as part of a store team across different areas.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked and clean.
• Support backstage operations to ensure smooth store running.
• Move products quickly and accurately to maintain availability for customers.

Skills

Stock management

Delivery tracking

Digital tools

Teamwork

Flexibility

Job description

Operations Assistant

Monday 0600-1300
Tuesday 0600-1300
Wednesday 0600-1300
Saturday 0600-1300

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.