Christmas Customer Assistant - Operations - Cribbs Causeway

Marks & Spencer; West of England; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations to support stock, deliveries and back-end store processes. The role requires working early morning shifts and being digitally capable to track deliveries and stock levels.

The position is a physically demanding role that keeps the store running smoothly, with opportunities to work across store areas, maintain availability, and support colleagues to ensure clean, full shelves for customers.

Qualifications

• Handling stock and deliveries across shifts.
• Ability to use digital tools to track stock.
• Collaborative work across store functions.
• Flexible to early mornings and varying shifts.

Responsibilities

• Manage stock and deliveries to keep the shop floor full and tidy.
• Support behind-the-scenes operations to ensure timely product flow.
• Be fast, accurate and proactive in replenishing stock.
• Work across store areas as needed to meet peak times.

Skills

Stock handling

Delivery tracking

Team player

Flexibility

Digital tools

Job description

Thursday 04:00-10:00
Friday 04:00-10:00
Saturday 04:00-10:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas