Christmas - Customer Assistant -Operations - Carden Avenue Brighton SF

Marks & Spencer Group; Patcham; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks and Spencer in the United Kingdom is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries, and behind-the-scenes work to keep the shop floor full, clean, and ready for customers.

The role is physically demanding and high‑intensity; you’ll move with purpose, be fast, focused, and accurate, ensuring products flow smoothly. Flexibility to work across the store and early morning deliveries is required.

Qualifications

• Experience in retail operations preferable.
• Willingness to work across the wider store as needed.
• Comfort with using digital tools to track deliveries and stock.

Responsibilities

• Handle stock, deliveries and behind-the-scenes work to keep the shop floor stocked and present.
• Be fast, focused and accurate to ensure timely product flow.
• Work across functions and support colleagues to keep operations running smoothly.

Skills

Flexibility

Digital tools

Teamwork

Tools

Stock management software

Job description

All the details

SUNDAY 12-4
MONDAY OFF
TUESDAY 12-4
WEDNESDAY OFF
THURSDAY 12-4
FRIDAY 12-4
SATURDAY 12-4

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

To help maintain a safe working environment and meet health and safety obligations, we can only consider applications from candidates who are 18 years of age or older for this role.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas