Christmas – Customer Assistant – Operation – Brighton

Marks & Spencer Group; Brighton; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is hiring an Operations Assistant to support the backstage operations of our stores. This role is physically demanding and high‑tempo, focused on keeping stock flowing and deliveries on track so shelves stay full and ready for customers.

Shifts include Sundays 6am–10am, Tuesdays 5am–9am, and Fridays 5am–9am, with all roles complying with health and safety rules for colleagues over 18. Christmas weeks may require extended full‑time hours in weeks around 13th and 20th

Responsibilities

• Stock management and deliveries coordination
• Ensure shop floor stock is full, clean and ready for customers
• Use digital tools to track deliveries and manage stock
• Collaborate across store functions to support colleagues

Job description

Summary

Operations Assistant

All the details

Work Pattern

Sunday 6am-10am
Tuesday 5am-9am
Friday 5am-9am

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

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