Christmas Customer Assistant- Operations - Alnwick

Marks & Spencer Group; Alnwick; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

+ £3.00 p/h unsocial premium

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations. You’ll be responsible for stock, deliveries and the essential behind-the-scenes tasks that keep our stores running smoothly and product available for customers.

The role demands physical work and quick, accurate action to maintain stock flow. Flexibility is vital as you may work across the store and adapt to early mornings, deliveries and shifts late in the day.

Qualifications

• Stock handling and stock control responsibilities.
• Ability to work across the wider store as needed.
• Digital tools for tracking deliveries and stock management.

Responsibilities

• Manage stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.
• Work across store functions with flexibility to meet retail pace and demands.
• Use digital tools to track deliveries and stock levels efficiently.

Job description

All the details

Work Pattern

Week 1

• Sunday 05:00-13:00
• Monday 04:00-12:00
• Friday 06:30-14:30

Week 2

• Sunday 05:00-13:00
• Tuesday 04:00-12:00
• Friday 06:30-14:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas