Christmas – Customer Assistant – Operation – Brighton

Marks and Spencer; Brighton; On-site; GBP 18,000 - 23,000; Part time

Job summary

Marks and Spencer in the United Kingdom is seeking an Operations Assistant to support backstage store operations, including stock handling, deliveries and ensuring the shop floor stays full, clean and ready for customers.

The role involves early morning shifts, a high‑pace environment, and close work with store colleagues. You may be asked to work across locations and use digital tools to track stock and deliveries.

Responsibilities

• Stock, deliveries and all the vital behind-the-scenes work that keeps the shop floor full, clean and ready for customers.
• You’ll be fast, focused and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital; you’ll work across the wider store where needed – keeping up with pace and demands of retail.
• Being digitally confident is essential; you’ll use digital tools to track deliveries and manage stock.
• Being a team player is essential; you’ll collaborate across functions and support colleagues.
• From early morning deliveries to shifting stock late in the day, you’ll adapt quickly to keep things moving.

Job description

Operations Assistant,

All the details

Work Pattern

• Sunday 6am-10am
• Tuesday 5am-9am
• Friday 5am-9am

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only:

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas