Christmas – Customer Assistant – Operation Night – Brighton

Marks & Spencer Plc; Lewes; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant for a night shift pattern in Lewes, England. The role focuses on stock handling, deliveries and behind-the-scenes work to keep shelves stocked and presentable for customers.

You will work late-night shifts, stay adaptable, and support cross-store operations to maintain fast, accurate service. This role requires flexibility, digital confidence and teamwork, with a proactive approach to keep pace with retail demands.

Qualifications

• Must be at least 18 years old due to health and safety legislation.

Responsibilities

• Handle stock, deliveries and back-office tasks to ensure shop floor remains full, clean and ready for customers.
• Operate across store areas to meet pace and demands of retail.
• Use digital tools to track deliveries and manage stock with accuracy and speed.

Skills

flexibility

digital skills

team player

Tools

Stock management software

Job description

Operations Assistant

Work Pattern

Monday 10pm-5am
Tuesday 10pm-5am
Wednesday 10pm-5am
Thursday 10pm-5am
Friday 10pm-5am

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full‑time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.