Christmas Customer Assistant - Operation - Brent Cross

Marks and Spencer; Greater London; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse ensuring stock, deliveries and routine tasks keep the store running smoothly. You will help maintain a full, clean shop floor and support fast replenishment to meet customer needs.

This physically demanding role requires flexibility across store duties, comfort with digital tools for stock and deliveries, and strong teamwork to coordinate with colleagues and ensure availability and accuracy throughout

Qualifications

• Flexibility is vital across store roles.
• Being digitally confident to use stock and delivery tools.
• Teamwork across store functions is essential to keep operations smooth.

Responsibilities

• Handle stock and deliveries to keep shop floor full, clean and ready for customers.
• Work behind the scenes to ensure smooth flow of products and timely replenishment.
• Collaborate with store colleagues across functions to maintain pace and accuracy.

Skills

Flexibility

Digital tools

Teamwork

Job description

All the details

Sunday 17:00-22:15

Monday 19:00-00:15

Saturday 19:00-00:15

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer

This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas