Christmas Customer Assistant - Foods -Biggleswade

Marks and Spencer; Biggleswade; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks and Spencer in the UK is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and helping drive growth in sales. Flexibility is key: shifts may include Christmas weeks and up to full-time hours in weeks starting 13th and 20th December.

Typical shifts include early mornings (5:00–9:00) Monday, Friday and Saturday. You’ll use Sparks App and in-store devices to assist customers, work as part of a high-energy team, and adapt to the

Qualifications

• Customer-focused and able to work under pressure.
• Digital confidence with Sparks App and in-store devices.
• Flexible to work early mornings, evenings, weekends and Christmas weeks.

Responsibilities

• Serve customers and help drive sales in the Food section.
• Utilise Sparks App and in-store devices to assist customers.
• Adapt to different store areas and shifts in a busy retail environment.

Skills

Customer service

Team player

Digital literacy

Job description

All the details

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

Monday- 5:00 - 9:00

Friday- 5:00 - 9:00

Saturday- 5:00 - 9:00

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas