Christmas Customer Assistant - Food - Rushden Lakes

M&S Careers; Northampton; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant in our Food section. You’ll be the frontline, delivering five-star service at pace, helping customers, stocking shelves, and using Sparks App to assist shoppers.

This role requires resilience, teamwork, and flexibility to work early mornings across Week 1 and Week 2, including unsocial hours with a £3 premium for hours between 22:00-06:00; applicants must be 18 or older.

Qualifications

• Customer-facing role in a busy retail environment.
• Ability to adapt to changing shifts and store layouts.
• Comfort using digital tools to enhance the customer experience.

Responsabilités

• Deliver five-star service at pace to customers in-store.
• Assist with stocking shelves and product availability.
• Promote and sell new food products to customers.
• Utilize Sparks App and in-store devices to support customers.

Connaissances

Customer service

Teamwork

Flexibility

Digital literacy

Outils

Sparks App

Description du poste

Work Pattern

Week 1
Monday 04:00-08:00
Tuesday 04:00-08:00
Friday 04:00-08:00
Saturday 04:00-08:00

Week 2
Sunday 04:00-08:00
Monday 04:00-08:00
Tuesday 04:00-08:00
Wednesday 04:00-08:00

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.


• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.


• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.


• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? #christmas