Christmas Customer Assistant - Food - Rayleigh Simply Food

Marks & Spencer; Rayleigh; Presencial; GBP 12.000 - 18.000; Tempo parcial

Resumo da vaga

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service to customers, especially during busy periods. Shifts include early mornings and weekend hours, with flexibility to work up to full-time hours in peak weeks.

You’ll use Sparks App and in-store devices to assist customers and drive sales. We’re seeking down-to-earth colleagues who thrive under pressure, enjoy helping customers, and are ready to roll up their sleeves

Qualificações

• Early mornings and weekend shifts required.
• Willingness to work across store areas when needed.
• Comfort with using digital tools to assist customers.

Responsabilidades

• Greet customers and provide five-star service at pace.
• Assist customers in selecting food products and upsell where appropriate.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Collaborate with store team to keep shelves replenished and store running smoothly.

Conhecimentos

Customer service

Teamwork

Digital literacy

Flexibility

Ferramentas

Sparks App

In-store devices

Descrição da vaga

Work Pattern

Saturday 04:00-08:00
Sunday 06:00-10:00
Monday 04:00-08:00
Tuesday 04:00-08:00

Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas