Christmas - Customer Assistant - Food - Lymington

Marks & Spencer Plc; Pennington; Sur place; GBP 12 000 - 18 000; Plein temps

Résumé du poste

Marks & Spencer Plc in the UK is seeking a Customer Assistant in the Food section. You’ll be at the frontline of our fastest-growing retailer, delivering five-star service, staying calm under pressure, and engaging with customers to help them find what they need.

You’ll be confident with our Sparks App and in-store devices, work across store areas as needed, and be ready to roll up your sleeves to meet customer demand across busy shifts.

Qualifications

• Frontline customer service experience preferred.
• Knowledge of M&S Food products or willingness to learn.
• Able to work in a fast-paced, high-pressure environment.
• Confident using digital tools to assist customers.

Responsabilités

• Greet customers and deliver five-star service at pace.
• Recommend and sell our latest food products.
• Utilise Sparks App and in-store devices to enhance the experience.
• Flexibly work across different store areas as demands change.

Connaissances

Teamwork

Customer service

Digital literacy

Flexibility

Outils

Sparks App

In-store devices

Description du poste

All the details

Thurs 05:00 - 09:00

Fri 05:00 - 09:00

Sat 05:00 - 09:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?