Christmas - Customer Assistant - Food - Bramingham Luton

Marks & Spencer Plc; England; In loco; GBP 12.000 - 15.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant for our Food section to be at the frontline of the store and deliver five-star service at pace. You will engage with customers, answer questions, and help them find fresh food with confidence.

You should be resilient, adaptable, and digitally confident, using Sparks App and in-store devices to enhance the shopping experience. Flexibility to work across areas and shifts is expected during the Christmas period.

Competenze

• Must be 18 or older due to health and safety rules.
• Willing to work early mornings and across various store areas.
• Digital tools experience with Sparks App and in-store devices.

Mansioni

• Deliver five-star service at pace in a high-volume environment.
• Assist customers with finding and choosing products, especially in Food.
• Utilise Sparks App and in-store devices to enhance customer experience.

Conoscenze

Customer service

Resilience

Teamwork

Digital literacy

Strumenti

Sparks App

Descrizione del lavoro

Sunday 0600-1000
Thursday 0500-0900
Friday 0500-0900
Saturday 0500-0900

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas