Christmas - Customer Assistant - Food - Gainsborough

Marks and Spencer; Gainsborough CP; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Zusammenfassung

Marks & Spencer is seeking a Customer Assistant in our Food section for the Christmas season. You will be at the frontline, delivering five-star service at pace and recommending our newest food products to customers.

You'll thrive in a high-pressure environment, stay sharp, fast, and focused when the store is busiest, and be flexible to work across store areas. Digital tools like Sparks App and in-store devices will be used daily.

Qualifikationen

• Excellent customer service and communication skills.
• Ability to work under pressure during peak periods.
• Interest in food products and product knowledge.
• Willingness to learn Sparks App and store devices.

Aufgaben

• Assist customers with product questions and purchases.
• Maintain high standards of service during peak times.
• Use Sparks App and in-store devices to enhance customer experience.
• Work across store areas and adapt to changing demands.

Kenntnisse

Customer service

Sales

Food knowledge

Team player

Tools

Sparks App

In-store devices

Jobbeschreibung

All the details

Fri 0600-1230 Sat 1400-2030

Customer Assistant (Food)

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas