Christmas - Customer Assistant - Food - Bridgwater

Marks & Spencer Plc; Bridgwater; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service in a high-pressure environment, and confident in recommending our latest food products to customers. Flexibility to work across store areas and early shifts is essential.

Applicants must be aged 18 or over due to health and safety policies. Digital tools like Sparks App will be used to enhance customer experiences.

Qualifications

• Must be 18 or older due to health and safety legislation.
• Willing to work early mornings and across store areas.
• Able to deliver five-star service at pace.
• Digital confidence with Sparks App and in-store devices.

Responsibilities

• Be at the frontline of the Food section and deliver five-star service at pace.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player and support colleagues to deliver a seamless customer experience.
• Be flexible to work across various store areas as demands change.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

Job description

Monday 0500- 1300
Tuesday 0500- 1300
Friday 0500- 1300
Saturday 0500- 1300
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas