Christmas - Customer Assistant - Food - Evesham SF

Marks & Spencer Plc; Evesham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in Evesham is seeking a Customer Assistant in our Food section to be at the frontline of the UK's retail leader. You will greet customers, answer questions, restock products and process quick transactions.

You should be resilient, thrive under pressure, and deliver friendly service while using Sparks App and in-store devices to help customers find what they need. This role involves early mornings, shift flexibility, and being a brand ambassador who helps drive sales with

Qualifications

• Customer-facing experience in retail or hospitality.
• Ability to work in a fast-paced environment and handle transactions.
• Comfort with using store apps and digital devices.

Responsibilities

• Assist customers, answer questions and process purchases.
• Restock shelves and maintain product presentation.
• Operate tills accurately and handle payments efficiently.
• Represent the brand as a positive, proactive team member using Sparks App.

Skills

Customer Service

Cash Handling

Digital Tools

Job description

Sun 0700-1200
Mon 0500-1000
Tues 0500-1000
Weds 0500-1000
Thurs 0500-1000
Fri 0500-1000
Sat 0500 - 1000

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas