Christmas Customer Assistant: Fast-Paced, Flexible Shifts

Marks & Spencer Group; Hereford; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to be at the frontline, delivering five-star service at pace and embracing our store transformation. You’ll confidently advise customers, sell our latest products, and act as a resilient brand ambassador who helps every shopper feel valued.

You’ll use Sparks App and in-store devices to assist customers, work across different store areas, and adapt to varying shifts.

Qualifications

• Frontline retail role requiring customer interaction.
• Ability to upsell and meet store demand.
• Comfort using digital tools and devices.

Responsibilities

• Provide five-star customer service at pace.
• Advise on products and upsell new releases.
• Utilize Sparks App and in-store devices to assist customers.
• Work across different store areas to support operations.
• Be flexible with shifts during peak periods.

Skills

Customer service

Sales

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to be at the frontline, delivering five-star service at pace and embracing our store transformation. You’ll confidently advise customers, sell our latest products, and act as a resilient brand ambassador who helps every shopper feel valued.

You’ll use Sparks App and in-store devices to assist customers, work across different store areas, and adapt to varying shifts.