Christmas Customer Assistant: Fast-Paced Food Service

Marks & Spencer Group; Bracknell; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll be a resilient brand ambassador, ready to recommend and sell our newest food products. You’ll work in a high-pressure environment, using Sparks App and in-store devices to enhance the customer experience.

Qualifications

• Customer-focused and resilient, thrives under pressure.
• Willing to work evenings and weekends as required.
• Comfortable using digital tools like Sparks App.

Responsibilities

• Serve and assist customers in the Food section.
• Advise on products and upsell where appropriate.
• Use Sparks App and in-store devices to help customers.
• Adapt to store needs across different areas.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll be a resilient brand ambassador, ready to recommend and sell our newest food products. You’ll work in a high-pressure environment, using Sparks App and in-store devices to enhance the customer experience.