Christmas Customer Assistant — Fast-Paced Frontline Service

Marks and Spencer; Leicester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is recruiting a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. You’ll be ready to deliver five‑star service at pace, help customers find what they need, and keep shelves stocked during busy periods.

Being digitally confident is essential—you’ll use the Sparks App and in‑store devices to enhance the customer experience. A flexible, team‑oriented approach across store areas is expected, especially during peak Christmas weeks.

Qualifications

• Frontline role in a busy store with focus on customer service.
• Willingness to use Sparks App and store devices to assist customers.
• Flexible and able to work across different store areas.

Responsibilities

• Assist customers, answer questions and help them find products.
• Maintain shelves and stock levels to meet demand.
• Operate Sparks App and in-store devices to enhance the shopping experience.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is recruiting a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. You’ll be ready to deliver five‑star service at pace, help customers find what they need, and keep shelves stocked during busy periods.

Being digitally confident is essential—you’ll use the Sparks App and in‑store devices to enhance the customer experience. A flexible, team‑oriented approach across store areas is expected, especially during peak Christmas weeks.