Christmas Customer Assistant: Fast-Paced, Digital Frontline

Marks & Spencer Group; West Kirby; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Marks & Spencer Group in the United Kingdom is hiring a Customer Assistant to be at the frontline of our store operations. You’ll deliver five-star service, manage stock, and assist customers with queries while maintaining store standards.

You'll work early mornings and evenings, be comfortable with fast-paced shifts, and use Sparks App and in-store devices to help customers find products. A positive, can-do attitude and teamwork are essential to success in this role.

Qualifications

• Experience delivering customer service in a retail environment.
• Ability to work in a high-pressure, fast-paced setting.
• Willingness to use digital tools and apps (Sparks App) to help customers.

Responsabilités

• Assist customers with queries and provide product recommendations.
• Sell products and fulfill stock replenishment to maintain store standards.
• Be a brand ambassador and contribute to a positive, high-energy shopping experience.
• Support across various store areas as needed to meet customer demand.

Connaissances

Customer service

Team player

Digital tools literacy

Outils

Sparks App

Description du poste

Marks & Spencer Group in the United Kingdom is hiring a Customer Assistant to be at the frontline of our store operations. You’ll deliver five-star service, manage stock, and assist customers with queries while maintaining store standards.

You'll work early mornings and evenings, be comfortable with fast-paced shifts, and use Sparks App and in-store devices to help customers find products. A positive, can-do attitude and teamwork are essential to success in this role.