Christmas Customer Assistant - Flexible Fast-Paced Food

Marks & Spencer Group; Southampton; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service, confidently recommend products, and help customers find exactly what they want.

You’ll be a resilient brand ambassador, using Sparks App and in-store devices, and you’ll work across store areas with a flexible approach to shifts. This is a frontline role that thrives in a busy environment.

Qualifications

• Frontline retail experience is valued.
• Willingness to work across multiple store areas.
• Ability to perform well under peak-period pressure.
• Familiarity with digital tools like Sparks App is a plus.

Responsibilities

• Provide five-star service and confidently recommend and sell food products.
• Sell, stock, and support store operations to drive sales growth.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player with flexibility to work across different store areas.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service, confidently recommend products, and help customers find exactly what they want.

You’ll be a resilient brand ambassador, using Sparks App and in-store devices, and you’ll work across store areas with a flexible approach to shifts. This is a frontline role that thrives in a busy environment.