Christmas – Customer Assistant – Operations – Meadowhall

Marks and Spencer; Sheffield; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in Sheffield is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse keeping the store running, stocking deliveries, and ensuring the shop floor stays full and ready for customers.

This role is physically demanding and high‑intensity, with early shifts. You’ll work across the wider store, use digital tools to track stock, and team up with colleagues to maintain availability and speed.

Qualifications

• Flexibility to work across the wider store and adapt to pace and demands of retail.
• Comfort with using digital tools to track deliveries and manage stock.
• Ability to work as part of a team across functions.

Responsibilities

• Manage stock and deliveries to keep the shop floor full and ready for customers.
• Support behind-the-scenes operations to ensure timely stock flow.
• Collaborate with colleagues across the store to maintain availability.

Skills

Flexibility

Digital literacy

Teamwork

Job description

All the details

Tue - 0700-1500

Wed - 0700-1500

Sat - 0700-1500

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas