Christmas Café Assistant – Fast, Five-Star Service

MS; Milton Keynes; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Christmas Customer Assistant for the cafe at The Stadium, Milton Keynes. The role emphasises fast, five-star service, digital order-taking, and teamwork in a high-pressure environment.

You’ll be a brand ambassador, helping customers with recommendations and ensuring the cafe runs smoothly, even during busy periods. Flexibility and adaptability are essential for shift patterns and seasonal demand.

Qualifications

• Experience in fast-paced customer service environments.
• Ability to handle multiple orders simultaneously while staying calm.
• Comfortable using digital tools to take and fulfill orders.

Responsibilities

• Take and fulfil cafe orders quickly to keep customers moving.
• Maintain food safety standards and cleanliness in the cafe area.
• Support colleagues to deliver five-star service during peak times.

Skills

Digital literacy

Customer service

Teamwork

Under pressure

Tools

POS system

Job description

Marks & Spencer is seeking a Christmas Customer Assistant for the cafe at The Stadium, Milton Keynes. The role emphasises fast, five-star service, digital order-taking, and teamwork in a high-pressure environment.

You’ll be a brand ambassador, helping customers with recommendations and ensuring the cafe runs smoothly, even during busy periods. Flexibility and adaptability are essential for shift patterns and seasonal demand.