Christian Care Operations Leader — Inspire Care Homes

Pilgrims' Friend Society; Lancashire; Remote; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Company car

Remote working

5 weeks annual leave

Training and development

Pension scheme

Team events

Medicash

Employee Assistance Programme

Care Friends referral

Long-service rewards

Job summary

Pilgrims' Friend Society in the United Kingdom is seeking an experienced Operations Manager to oversee a portfolio of care homes nationwide. You will lead the care and business managers, provide regular supervision, and support the delivery of high-quality care rooted in our Christian ethos.

This role requires strong leadership, budgeting and regulatory knowledge (CQC), the ability to travel nationwide, and a commitment to developing teams and ensuring compliant, compassionate services.

Qualifications

• Experience in a management or operational leadership position in residential care.
• Proven ability to coach and develop managers and teams.
• Strong budgeting and financial oversight experience.
• Good understanding of care quality, compliance, and CQC standards.

Responsibilities

• Support delivery of the Society's vision for care in all residential homes.
• Line manage and develop Registered and Business Managers with regular supervision and leadership development.
• Audit and review performance, support regulatory inspections and ensure standards.
• Manage budgets and support managers in financial responsibilities.
• Embed our care strategy across Homes and work with Operations leadership to implement goals.
• Support marketing, occupancy, and communications strategies for the homes.
• Serve as a primary contact for operational queries and issue resolution.
• Participate in on-call leadership duties.

Skills

Leadership

Coaching

Budgeting

CQC knowledge

Communication

Travel

Education

Registered Care Home Manager

Nursing qualification

Job description

Pilgrims' Friend Society in the United Kingdom is seeking an experienced Operations Manager to oversee a portfolio of care homes nationwide. You will lead the care and business managers, provide regular supervision, and support the delivery of high-quality care rooted in our Christian ethos.

This role requires strong leadership, budgeting and regulatory knowledge (CQC), the ability to travel nationwide, and a commitment to developing teams and ensuring compliant, compassionate services.