Chiller Service Supervisor - Lead Tech Teams

Mitsubishi Electric – UK

Manchester

Hybrid

GBP 34,000 - 52,000

Full time

4 days ago

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Benefits offered by this job

25 days annual leave

Hybrid working

Pension

Life Assurance

Private Medical

Dental Insurance

Discount platform

Referral scheme

Holiday Buy

Long Service Awards

Cycle to Work

Employee Assistance Programme

Job summary

Mitsubishi Electric – UK is seeking a Service Supervisor to support the regional service manager, oversee engineers, and provide on-site technical work where needed in the region. You will prepare detailed technical quotations, analyse manuals and schematics, coordinate parts and tool calibration, and ensure RAMS and DRA compliance while delivering excellent customer service.

This role offers flexible working, including home or hybrid options, a strong benefits package, and the chance to

Qualifications

Experience in service supervision and customer relations.
Ability to prepare technical quotations from engineers' reports.
Ability to read manuals and schematics.
RAMS and DRA knowledge for health and safety.
Manage tools, vehicles and PPE for engineers.

Responsibilities

Assist Regional Service Manager in developing customer relationships and supervising engineers.
Provide technical support for Service Engineers.
Analyse technical documents, manuals and schematics.
Coordinate with engineers, order parts, arrange calibrations and PAT testing.
Complete technical quotations from engineers’ reports or client requests.
Support RAMS and DRA processes.
Oversee delivery of engineers tools, vehicles and PPE.
Interact with customers about engineering services offered by the service department.