Childrenswear & Toys Dept Manager (6-Month FTC)

Selfridges & Co; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Selfridges & Co in Birmingham is seeking aDepartment Manager for Childrenswear and Toys on a 6-month FTC. You will lead the own bought and concession department, manage payroll and drive sales with your team.

Responsibilities include coaching, achieving targets, ensuring compliance, and collaborating with VM/B&M to optimise visual presentation and stock levels. A strong retail leader with commercial acumen is essential.

Qualifications

• Commercially minded with a plan to achieve sales targets and manage stock levels.
• Collaborative by building relationships with team, concession partners and the Selfridges community.
• Retail expert with experience in customer-focused, fast-paced/high volume environments.

Responsibilities

• Own the bought and concession department and strategy (including payroll).
• Support concession businesses by working with the Concession Manager to set targets and resolve issues.
• Motivate the team to exceed sales targets through product knowledge, cross-category selling and after-sales service.
• Lead and coach the team, providing regular feedback and development plans.
• Act on business feedback to improve performance and engagement.
• Ensure compliance with trading standards, health and safety, and store procedures.
• Achieve stock loss KPI through effective procedures and training.
• Liaise with VM and B&M to improve visual presentation and stock holding.
• Maintain high standards through daily floor walks and required improvements.

Skills

Commercial mindset

Collaborative

Retail expertise

Communication

Leadership

Adaptable

Proactive

Job description

Selfridges & Co in Birmingham is seeking aDepartment Manager for Childrenswear and Toys on a 6-month FTC. You will lead the own bought and concession department, manage payroll and drive sales with your team.

Responsibilities include coaching, achieving targets, ensuring compliance, and collaborating with VM/B&M to optimise visual presentation and stock levels. A strong retail leader with commercial acumen is essential.