Children's Residential Team Leader

Exceptional Care Ltd; Ormskirk; On-site; Confidential; Full time

Job summary

Join a compassionate and forward-thinking organization dedicated to making a difference in the lives of young people. As a Senior Support Worker, you will lead a team in a residential setting, providing essential support and care to children aged 8-17 with complex needs. Your role will involve mentoring staff, ensuring high-quality care, and fostering positive relationships with young individuals facing challenging behaviours. With a commitment to professional development and a supportive work environment, this position offers an opportunity to make a lasting impact while enjoying a range of benefits, including training, awards, and a pension scheme. If you are passionate about supporting vulnerable youth, this role is perfect for you.

Benefits

Comprehensive paid induction training

Employee Assistance Programme

Employee of the month award

Free Gym Membership

Pension Scheme

Cycle to work program

Length of Service Holiday Scheme

Refer a Friend Scheme

Qualifications

• 2 years' experience in children's residential care required.
• NVQ Level 3 or 4 in Children and Young Peoples Workforce is essential.

Responsibilities

• Lead and mentor team members while on shift.
• Provide high standards of care to vulnerable young people.
• Assist in care planning and review processes.

Skills

Caring and supportive nature

Resilience

Ability to manage challenging behaviours

Mentoring

Communication skills

Education

NVQ Level 3 or 4 in Children and Young Peoples Workforce

Tools

Care planning software

Job description

Children's Residential Team Leader - Children's Residential Home

Salary : £12.60 per hour plus £60 sleep in rate (2on 4off shift pattern)

Locations available: Tarleton, Southport, Rainford, Garstang, Aughton

Do you want to make a difference to a young person’s life?
Do you have a natural caring and supportive nature?
Are you resilient and able to remain calm when faced with Challenging Behaviours?

Exceptional Care are seeking a Senior Support Worker to support young people on a 1:1 or 2:1 staffing ratio, in a Residential setting with relevant experience with children and young people i.e. youth work, residential, sports coach, mentoring etc (paid or volunteering).

During your duties you will be expected to lead and plan your team whilst on shift and take responsibility for supervision of staff.

Who are Exceptional Care?

Exceptional Care is a therapeutic children’s service providing care and support to children and young people aged 8-17, from complex backgrounds, who display challenging behaviour and EBD. The service is an independent social care organisation with multiple residential units across the whole of the North West.

Exceptional Care believes that consistency in care is paramount to children/young people with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the child/young person.

Exceptional Care use a systemic therapeutic approach to support the nurture and care of our children. The systemic approach is rooted in attachment theory and uses trauma informed approaches. We are currently introducing a comprehensive framework of assessment and outcome monitoring using the Secure Base Model.

Tasks

Your role as a Senior Residential Child Care Worker:

You will be the lead practitioner on shift, mentoring and supporting new team members, reporting to Higher Management, conducting supervisions and updating on progress or difficulties in relation to staff or young people and to advise if management intervention is required.

Your role will be to act as a Key worker where necessary to a specified individual young person, taking on responsibility for specified areas of care and support. This includes ensuring all medical needs are met and supporting the young person to advocate his/her own needs and wishes.

You will provide advice, assistance and support to young people from complex backgrounds, with High Risk Challenging Behaviour, EBD and Learning/Behavioural Difficulties, attending to their practical, physical and emotional needs. You will provide a high standard of care and support, in a professional manner, to vulnerable young people, with challenging behaviour and emotional behavioural difficulties.

You will:

1. Assist the Manager and Deputies in ensuring that each young person has their needs met through effective assessment and care planning.
2. Review and monitor care plans/contribute to review reports as directed.
3. Support and participate in young people’s social, educational/recreational activities in line with care plans, trips out and holidays.
4. Liaise with other agencies/professionals as necessary in conjunction with Managers.
5. Record information about young people and ensure communication with staff members is effective.
6. Delegate written tasks and ensure the recordings are factual, well recorded and signed off by you as a team leader.
7. Promote good practice in the team in accordance with the home’s SOP and in line with all Company policies and procedures.

Requirements

Successful Candidates:

• NVQ Level 3 or 4 Children and Young Peoples Workforce or equivalent
• 2 years’ experience supporting young people in a children’s residential setting
• Full UK Manual Driving Licence - preferred

Benefits

Benefits and Incentives:

• Comprehensive, paid induction training through our sister company Think Tank Academy
• Consistent support, training and development within our organisation
• Employee Assistance Programme
• Outstanding service employee of the year award - £3,000 voucher based award
• Employee of the month award
• Paid Blue Light care on completion of induction for the first year of employment
• Medicash
• Cycle to work program
• Long Service award - £200 for 2 years, £400 for 5 years and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice)
• Pension Scheme
• Length of Service Holiday Scheme – Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement
• Refer a Friend Scheme offering £100 for every person you successfully recommend.
• Free Gym Membership, including group classes

If you are interested please apply for one of our vacancies via our website. These adverts will remain live until the positions have been filled.