Children and Young People’s Mental Health Support Worker

Children North East; Gateshead; Hybrid; GBP 41,000 - 51,000; Part time

Job summary

Children North East is seeking a part-time Mental Health Support Worker for its Safe Haven project in the North East. The role focuses on providing 1-1 mental health support to young people aged 13-18 in a safe, welcoming environment both in person and online, with emphasis on active listening and effective communication.

The post requires collaboration with the team, engagement with stakeholders, and knowledge of referral pathways to ensure appropriate onward support, under the supervision of

Responsibilities

• Provide high-quality 1-1 mental health support for young people using a safe and welcoming approach.
• Engage with young people to understand needs, reduce crisis intensity and help develop a safety plan.
• Collaborate with the team, engage stakeholders, stay updated on referral pathways, and support service development with the Team Lead.

Job description

Home / Vacancies / Children and Young People’s Mental Health Support Worker

Closing Date: Friday 16th October 2026 at 12 noon.

Salary: £26,038 per annum pro-rated for 20 hours per week.

Location: This post is based at Children North East, 14 Regent Terrace, Gateshead, NE8 1LU but you will be required to work from Newcastle Safe Haven premises also as required.

Contract Type: This role is fixed term until 31st August 2027. This role is 20 hours per week/part time.

North East charities Children North East and Everyturn Mental Health have partnered to open the first North East children and young people’s ‘Safe Haven’, offering mental health support to 13-18 year olds, their families, parents and carers.

This role will provide high-quality 1-1 mental health support for young people who access the Safe Haven service. This will include providing a safe and welcoming environment both in person and online, using effective communication and active listening to understand young people’s needs, reduce crisis intensity and develop a safety plan.

The Children and Young People (C&YP) Mental Health Support Worker will work as part of a team, other responsibilities will include engaging with stakeholders, keeping up to date with onward referral pathways and supporting the Team Lead to develop the service.