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Vacancy Filler; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

30 days annual leave + bank holidays (

Enhanced pension

Wagestream – early access to earnings

Smartclinic Wellbeing Programme and EＡ

Blue Light Card eligibility

Enhanced life assurance

Job summary

Everyturn Mental Health is recruiting a Senior Mental Health Support Worker to join the CYP Safe Haven in Newcastle. The role is part-time (22.5 hours per week) and contracted until December 2027, with duties including one-to-one support and coordinating service aspects. Sponsorship is not available.

The successful candidate will work with children and young people, offering compassionate, person-centred support, safeguarding, and collaborative team guidance in a busy community setting.

Qualifications

• Experience supporting children and young people with mental health difficulties.
• Diploma level qualification or equivalent in working with children and young people.
• Experience in education, youth work, health or social care settings.

Responsibilities

• Provide one-to-one mental health support to children and young people accessing the CYP Safe Haven service.
• Create a safe, welcoming and inclusive environment both in person and online.
• Use active listening, de-escalation techniques and effective communication to understand individual needs.
• Co-produce safety plans and support young people to develop confidence and coping strategies.
• Provide information, guidance and signposting to appropriate services.
• Support the Team Lead with service coordination, including rota management, peer support and reporting.
• Act as a source of guidance and support for colleagues within the service.
• Maintain accurate records and contribute to service monitoring and evaluation.
• Promote safeguarding and respond appropriately to concerns in line with organisational policies.

Skills

Mental health support

Active listening

Team collaboration

Safeguarding

Effective communication

Education

Diploma in working with children and young people

Job description

Location: The Beacon, Westgate Road, Newcastle upon Tyne, NE4 9PQ

At Everyturn Mental Health, we're passionate about supporting people to improve their mental health and wellbeing. We are looking for a compassionate, motivated and experienced Children & Young People's Senior Mental Health Support Worker to join our CYP Safe Haven service in Newcastle.This is an exciting opportunity to support children and young people experiencing emotional distress, providing timely, person-centred support in a safe, welcoming environment. Alongside delivering high-quality one-to-one support, you'll play a key role in supporting the Team Lead with service coordination and providing guidance to colleagues across the wider delivery team.

About the role

As a Senior Mental Health Support Worker, you'll work directly with children and young people to help reduce crisis intensity, build resilience and develop practical strategies to manage their mental health and wellbeing.

This is a part-time (22.5 hours per week) role, contracted until December 2027.

This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service

You will:

• Provide one-to-one mental health support to children and young people accessing the CYP Safe Haven service.
• Create a safe, welcoming and inclusive environment both in person and online.
• Use active listening, de-escalation techniques and effective communication to understand individual needs.
• Co-produce safety plans and support young people to develop confidence and coping strategies.
• Provide information, guidance and signposting to appropriate services.
• Support the Team Lead with aspects of service coordination, including rota management, peer support and reporting.
• Act as a source of guidance and support for colleagues within the service.
• Maintain accurate records and contribute to service monitoring and evaluation.
• Promote safeguarding and respond appropriately to concerns in line with organisational policies.

About you

We're looking for someone who is passionate about improving outcomes for children and young people and who has experience supporting those experiencing mental health difficulties.

You will have:

• Experience working with children and young people experiencing mental health difficulties within education, youth work, health or social care settings.
• A relevant qualification in working with children and young people (minimum Diploma level or equivalent).
• Knowledge of issues affecting young people's mental health and wellbeing.
• Experience of assessing needs, triaging referrals and supporting access to appropriate services.
• Strong communication and relationship-building skills.
• Experience of working as part of a team and contributing to peer support and supervision.
• The ability to work independently and manage competing priorities.
• A good understanding of safeguarding responsibilities when working with children and young people.

Working pattern

The CYP Safe Haven operates seven days a week. This role works as part of a rolling rota covering a 7-day shift pattern, including evenings, weekends and bank holidays where required (enhancements paid)

What we offer in return:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro-rata for part-time and the option to purchase or sell day
• Enhanced pension
• Wagestream-ability torelease earnings, giving youinstant access to your pay
• Smartclinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salaryPlus, many more great benefits on offer

We champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.