Chief of Staff to the UK General Manager

Vix Technology; Manchester; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

25 days holiday plus 8 bank holidays

Pension Scheme

Health Insurance

Employee Assistance Program

Death in Service and Life Assurance

Cycle Scheme

EV Car Scheme

Discounts platform

Long Service Awards

Referral Bonus

Job summary

Vix Technology in the UK is seeking a Chief of Staff to partner with the UK General Manager, translating priorities into action and ensuring day-to-day operations run smoothly. You will work across Operations, Commercial, Finance, Product and Customer Success to drive execution, unblock blockers and improve processes, aligning teams and delivering priorities.

This role suits an ambitious professional with a proven problem-solving track record, data-driven mindset, and readiness for senior

Qualifications

• Shaping and delivering business change initiatives.
• Outstanding analytical and problem-solving skills.
• Strong commercial awareness and interest in how businesses operate.
• Confidence working with people across functions, seniority levels.
• Excellent communication, simplifying complex ideas into clear recommendations.
• Bias for action and ownership—turning ambiguity into progress.

Responsibilities

• Identify opportunities to improve processes, ways of working and organisational effectiveness.
• Lead cross-functional projects from concept through to delivery, driving business change initiatives that improve performance and efficiency whilst ensuring outcomes are achieved on time and with stakeholder buy-in.
• Help ensure strategic priorities remain on track by following up actions, removing blockers and maintaining momentum, with coordination with multiple teams.
• Prepare high-quality business cases and recommendations to support executive decision-making and to drive change.
• Build strong relationships across all levels of the organisation, influencing stakeholders without direct authority by acting as a connector between teams, ensuring communication and alignment across the business.

Skills

Change management

Analytics

Cross-functional leadership

Commercial awareness

Communication

Ownership

Job description

About Us

At Vix Technology, we're bringing people, technology and services together to make transport work better for everyone. Operating across international markets, we connect and simplify complex transport systems, giving operators the clarity, control and confidence to run better mobility and create simpler, more connected experiences for passengers.

Our goal is simple: better systems, better outcomes and transport that works as one. It's our people who make that possible.

We value those who take ownership, work well with others and aren't afraid to question the default. You'll have the opportunity to contribute your expertise, solve meaningful challenges and work alongside people who share your ambition to build great solutions and make a difference.

The Opportunity

This is a unique opportunity to work alongside the UK General Manager as a trusted partner in driving the performance and growth of the UK business.

As Chief of Staff, you will operate at the centre of the organisation, turning business priorities into action and ensuring the day-to-day operation runs effectively. You’ll work across every function - from Operations and Commercial to Finance, Product and Customer Success. You will drive execution, remove blockers, improve processes and ensure teams are aligned, accountable and delivering against agreed priorities.

This role is designed for an ambitious professional who has already built a strong problem-solving track record and wants to accelerate their development into senior leadership. You'll gain unparalleled exposure to business strategy, commercial decision-making and executive leadership while owning meaningful projects that have a direct impact on the business.

If you're naturally curious, commercially minded and enjoy solving problems with data and people, this is an exceptional opportunity to further accelerate your career.

About You

We're looking for someone with exceptional potential and capability, rather than extensive experience.

You’ll Bring

• Previous experience of shaping and delivering business change and process improvement initiatives.
• Outstanding analytical and problem-solving skills.
• Strong commercial awareness and genuine interest in how businesses operate.
• Confidence in working with people across different functions, personalities and levels of seniority.
• Excellent communication skills, with the ability to simplify complex ideas into clear recommendations.
• A bias for action and ownership—you enjoy taking ambiguity and turning it into progress.

Your background could have been within a start up or hypergrowth environment, learning as you go with a track record of delivery success.

For This Role, We’re Looking For

• Identify opportunities to improve business processes, ways of working and organisational effectiveness.
• Lead cross-functional projects from concept through to delivery, driving business change initiatives that improve performance and efficiency whilst ensuring outcomes are achieved on time and with stakeholder buy-in.
• Help ensure strategic priorities remain on track by following up actions, removing blockers and maintaining momentum, with coordination with multiple teams
• Prepare high-quality business cases and recommendations to support executive decision-making and to drive change.
• Build strong relationships across all levels of the organisation, influencing stakeholders without direct authority by acting as a connector between teams, ensuring communication and alignment across the business.

What We Offer

Join Vix Technology and be part of a global team making transport work better. You’ll work with talented people to solve real-world challenges in a culture that values collaboration, ownership, fresh thinking and putting customers first.

Alongside this, we offer a range of benefits designed to support you at work and beyond.

• 25 days holiday plus 8 bank holidays
• Pension Scheme
• Health Insurance
• Employee Assistance Program
• Death in Service and Life Assurance schemes
• Cycle Scheme
• EV Car Scheme
• Discounts platform
• Long Service Awards
• Referral Bonus

Equal Opportunities

Vix Technology is committed to a workplace where everyone is treated with dignity, respect, fairness and inclusion. We value diversity of background, experience and perspective and are committed to equal opportunity, with employment decisions based on merit.

If you need an adjustment or support at any stage of the recruitment process, please let us know.

No applications from agencies, please! Any introductions will be considered gifts.