Chief of Staff

NHBC; Milton Keynes; On-site; GBP 80,000 - 91,000; Full time

Benefits offered by this job

27 days annual leave

Holiday purchase scheme

Enhanced pension scheme (up to 10.5%)

Life assurance

Subsidised private medical insurance

Employee discounts platform

Two days volunteer leave

Enhanced parental leave

Job summary

NHBC is seeking a Chief of Staff to work closely with the CEO and Executive Committee to translate organisational priorities into coordinated action. The role focuses on strengthening executive decision-making, sustaining strategic delivery and enabling cohesive leadership across the organisation.

You will coordinate agendas, papers and decisions, oversee strategic programmes, and provide trusted challenge to senior leaders while driving major transformation and governance alignment.

Qualifications

• Significant senior-level experience in a Chief of Staff or similar role.
• Ability to support CEOs and executives and coordinate priorities across senior stakeholders.
• Strong judgement, discretion and political awareness, with the confidence to challenge constructively and influence without direct authority.
• Outstanding written, verbal and analytical skills.
• Strong strategic governance and programme-management capability.
• Collaborative and resilient, able to operate autonomously in a fast-moving environment.

Responsibilities

• Coordinate the Executive Committee agenda, papers, decisions and follow-up actions.
• Maintain oversight of strategic priorities and cross-organisational initiatives, identifying risks, dependencies and ownership gaps.
• Provide trusted support and constructive challenge to the CEO and Executive Directors, enabling timely decisions.
• Support major organisational change and transformation priorities across Executive portfolios.
• Work with Company Secretariat to align Executive activity with Board governance requirements.
• Help develop effective and resilient ways of working across the Executive Office.
• Produce concise executive briefings, reports and analyses for senior stakeholders.

Skills

CEO support

Stakeholder coordination

Strategic governance

Programme management

Analytical skills

Autonomous working

Job description

Overview

Chief of Staff

Salary: £80,000 to £91,000 + 20% performance bonus

Working location: Milton Keynes, with regular travel to London and other locations as required

Employment type: Full time, Permanent

Closing Date: 7th October 2026.

Please note: We reserve the right to close this vacancy early if we receive applications from suitable candidates.

Job summary:

A pivotal Executive Office role working closely with the CEO and Executive Committee to turn organisational priorities into coordinated action. You will strengthen executive decision-making, maintain focus on strategic delivery and help the leadership team operate cohesively and effectively.

What you’ll be doing

Coordinate the Executive Committee agenda, papers, decisions and follow-up actions to support effective collective leadership.

• Maintain oversight of strategic priorities and cross-organisational initiatives, identifying risks, dependencies, gaps in ownership and matters requiring Executive intervention.

• Provide trusted support and constructive challenge to the CEO and Executive Directors, anticipating issues and enabling timely decisions.

• Support major organisational change and transformation priorities requiring coordination across Executive portfolios.

• Work with Company Secretariat to align Executive activity with Board and governance requirements.

• Help develop effective and resilient ways of working across the Executive Office, in partnership with the Executive Assistant team.

• Produce concise executive briefings, reports and analysis while building trusted relationships with senior internal and external stakeholders.

What we’re looking for

Significant senior-level experience in a Chief of Staff, strategic business management, programme management or comparable role within a complex organisation.

• Proven ability to support CEOs, Executive teams or Boards and coordinate complex priorities across multiple senior stakeholders.

• Excellent judgement, discretion and political awareness, with the confidence to challenge constructively and influence without direct authority.

• Outstanding written, verbal and analytical skills, including the ability to turn complex information into concise briefings, recommendations and actions.

• Strong strategic, governance and programme-management capability, with a practical focus on delivery.

• A collaborative and resilient approach, with the confidence to operate autonomously in a fast-moving environment

What we offer

Our benefits package includes:

• 27 days annual leave + bank holidays

• holiday purchase scheme

• enhanced pension scheme (up to 10.5%)

• life assurance

• subsidised private medical insurance

• employee discounts platform

• two days volunteer leave

• enhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.