Chief of Staff

NHBC company; Milton Keynes; Hybrid; GBP 80,000 - 91,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays

Enhanced pension scheme (up to 10.5%)

Life assurance

Private medical insurance

Employee discounts platform

Enhanced parental leave and pay

Job summary

NHBC in Milton Keynes is seeking a senior Chief of Staff to the CEO and Executive Committee. This pivotal role translates organisational priorities into coordinated action, strengthening executive decision-making and strategic delivery.

You will coordinate agendas, papers and decisions, manage risks and dependencies, and support transformation initiatives while building strong relationships with senior stakeholders across the organisation.

Qualifications

• Significant senior-level experience in a Chief of Staff, strategic business management, programme management or comparable role within a complex organisation.

Responsibilities

• Coordinate the Executive Committee agenda, papers, decisions and follow-up actions to support effective collective leadership.
• Maintain oversight of strategic priorities and cross-organisational initiatives, identifying risks, dependencies and ownership gaps.
• Provide trusted support to the CEO and Executive Directors, anticipating issues and enabling timely decisions.
• Support major organisational change and transformation priorities requiring cross-portfolio coordination.
• Work with Company Secretariat to align Executive activity with Board and governance requirements.

Skills

Chief of Staff

Strategic planning

Program management

Stakeholder management

Executive support

Job description

Salary: £80,000 to £91,000 + 20% performance bonus

Working location: Milton Keynes, with regular travel to London and other locations as required

Employment type: Full time, Permanent

Closing Date: 7th October 2026.

Please note: We reserve the right to close this vacancy early if we receive applications from suitable candidates.

Job summary:

A pivotal Executive Office role working closely with the CEO and Executive Committee to turn organisational priorities into coordinated action. You will strengthen executive decision-making, maintain focus on strategic delivery and help the leadership team operate cohesively and effectively.

What you’ll be doing

Coordinate the Executive Committee agenda, papers, decisions and follow-up actions to support effective collective leadership.

• Maintain oversight of strategic priorities and cross-organisational initiatives, identifying risks, dependencies, gaps in ownership and matters requiring Executive intervention.
• Provide trusted support and constructive challenge to the CEO and Executive Directors, anticipating issues and enabling timely decisions.
• Support major organisational change and transformation priorities requiring coordination across Executive portfolios.
• Work with Company Secretariat to align Executive activity with Board and governance requirements.
• Help develop effective and resilient ways of working across the Executive Office, in partnership with the Executive Assistant team.
• Produce concise executive briefings, reports and analysis while building trusted relationships with senior internal and external stakeholders.

What we’re looking for

Significant senior-level experience in a Chief of Staff, strategic business management, programme management or comparable role within a complex organisation.

• Proven ability to support CEOs, Executive teams or Boards and coordinate complex priorities across multiple senior stakeholders.
• Excellent judgement, discretion and political awareness, with the confidence to challenge constructively and influence without direct authority.
• Outstanding written, verbal and analytical skills, including the ability to turn complex information into concise briefings, recommendations and actions.
• Strong strategic, governance and programme-management capability, with a practical focus on delivery.
• A collaborative and resilient approach, with the confidence to operate autonomously in a fast-moving environment

What we offer

Our benefits package includes:

• 27 days annual leave + bank holidays
• e nhanced pension scheme (up to 10.5%)
• l ife a ssurance
• s ubsidised private medical insurance
• e mployee discounts platform
• e nhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique . No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard , you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recogni s ed qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.

Why NHBC

Work for the UK’s leading independent provider of warranty and insurance for new-built homes.

We have a range of job opportunities across the UK, including field and home-based roles within corporate, business operations and field tech. We welcome experienced professionals and those new to the world of work such as trainees, and with our flexible working approach we are open to helping you find a role that works for you.

Why work for NHBC

NHBC colleagues have access to a wide range of additional benefits and we ensure our packages are attractive to current and potential employees.

Flexibility

Working flexibly is part of our commitment to supporting a positive work-life balance and we are always happy to talk about flexible and hybrid working, wherever possible.

Bonus

We offer a yearly performance based bonus to all employees based on a percentage of salary.

27 days holiday + bank holidays with the opportunity to purchase extra days.

Enhanced leave and pay

We offer equalised maternity, paternity, adoption leave and pay for all new parents.

We recognise the valuable contribution that our colleagues make, benchmarking our salaries, against the wider market to ensure our packages are attractive.

Our Diversity Equity and Inclusion (DE&I) strategy is focused on providing a shared direction and commitment for the organisation to respect and value our diverse workforce and continue to build a more inclusive workplace. We aim to attract and retain a workforce that represents the communities in which we work.

National House-Building Council and its subsidiaries (NHBC) engage with preferred recruiters or agencies on a formal basis. NHBC is unable to accept applications from recruiters or agencies who do not have signed terms of business with NHBC. If unsolicited applications or CVs are received from recruiters or agencies with or without such an agreement, NHBC will neither consider nor agree to any payment to that party.