Chief of Global Operations & Transformation

Addition; Norwich; On-site; GBP 120,000 - 180,000; Full time

Job summary

Addition is seeking a senior operations leader to drive performance across multiple sites in the technology services and logistics space. You will own day-to-day operations, oversee P&L and lead high-performing leadership teams to deliver safe, efficient, and profitable service delivery.

Working with Finance, IT and Commercial colleagues, you will champion Lean, automation and transformation programs, drive KPI alignment, and shape strategy for future growth while maintaining exceptional

Qualifications

• Significant leadership experience in large-scale operations, logistics or supply chain.
• Proven P&L management and budgeting experience.
• Track record leading multi-site operations and developing leaders.
• Experience driving Lean and continuous improvement initiatives.
• Experience with automation or technology-led improvements.

Responsibilities

• Lead day-to-day operations across multiple sites to ensure safe, efficient, and profitable service delivery.
• Own operational P&L and drive productivity, profitability and cost performance.
• Coach and develop operational leadership teams to foster accountability and high performance.
• Deliver KPIs through workforce planning, resource management and performance improvement.
• Champion Lean and continuous improvement to reduce costs and increase efficiency.
• Guide automation and transformation projects to boost productivity and support growth.
• Partner with commercial teams to support new business opportunities and contract delivery.
• Collaborate with Finance, IT, Engineering and Security to meet business objectives.

Skills

Leadership

P&L management

Multi-site operations

Lean methodology

Operational transformation

Automation

Stakeholder management

Cross-functional collaboration

Commercial insight

Team development

Job description

Addition is seeking a senior operations leader to drive performance across multiple sites in the technology services and logistics space. You will own day-to-day operations, oversee P&L and lead high-performing leadership teams to deliver safe, efficient, and profitable service delivery.

Working with Finance, IT and Commercial colleagues, you will champion Lean, automation and transformation programs, drive KPI alignment, and shape strategy for future growth while maintaining exceptional