Head of Operations — Process Excellence & Transformation

Park Personnel Recruitment Agency Jersey; St Helier; On-site; GBP 90,000 - 130,000; Full time

Job summary

A leading international financial services group is seeking an experienced Head of Operations to drive operational excellence across a multi-jurisdictional business. Reporting to the COO, this senior leadership role will be responsible for enhancing operational effectiveness, improving processes, supporting strategic change initiatives and ensuring consistency across multiple locations.

The successful candidate will have significant operational leadership experience within a regulated

Qualifications

• Significant operational leadership experience in a regulated environment.
• Strong process improvement and change management expertise.

Responsibilities

• Lead operational strategy and continuous improvement initiatives.
• Drive process optimisation, standardisation and automation.
• Oversee operational governance, reporting and performance metrics.
• Support business transformation and change programmes.
• Manage operational risk, controls and business continuity planning.
• Collaborate with senior stakeholders across operations, technology, finance, risk and compliance.

Job description

A leading international financial services group is seeking an experienced Head of Operations to drive operational excellence across a multi-jurisdictional business. Reporting to the COO, this senior leadership role will be responsible for enhancing operational effectiveness, improving processes, supporting strategic change initiatives and ensuring consistency across multiple locations.

The successful candidate will have significant operational leadership experience within a regulated