Chief of Claims Operations & Service Delivery

Sompo; Greater London; Presencial; GBP 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & Wellness Benefits

Retirement & Savings Plans

Global Parental Leave & Adoption

Employee Assistance Program

Tuition Reimbursement & Professional資格

Resumo da oferta

Sompo is recruiting for a Head of Claims Service Delivery in our Claims Operations team in London. You will be accountable for designing and running end-to-end processing delivery, driving service performance and continuous improvement across the claims lifecycle.

The role requires extensive London Market/Lloyd’s claims systems knowledge, strong leadership, and a track record of delivering improvements in claims operations.

Qualificações

• Extensive knowledge of London Market/Lloyd’s claims systems.
• Experience at leading and managing teams in claims ops.
• Strong ability to drive process improvement and automation.

Responsabilidades

• Oversee end-to-end claims operations delivery and KPIs.
• Lead outsourcing partners and governance for service delivery.
• Drive continuous improvement and automation in collaboration with Tech.

Conhecimentos

London Market/Lloyd's knowledge

Leadership experience

Claims operational management

Descrição da oferta de emprego

Sompo is recruiting for a Head of Claims Service Delivery in our Claims Operations team in London. You will be accountable for designing and running end-to-end processing delivery, driving service performance and continuous improvement across the claims lifecycle.

The role requires extensive London Market/Lloyd’s claims systems knowledge, strong leadership, and a track record of delivering improvements in claims operations.