Chief Growth Officer - leading Professional Body

The LSL Group; Greater London; Hybrid; GBP 130,000 - 150,000; Full time

Job summary

The LSL Group is seeking a Chief Growth Officer to accelerate growth, expand markets, and shape the organisation's future business model from the Executive Leadership Team. You will drive a customer-led approach across product development, marketing, and commercial performance to deliver measurable value.

Salary is circa £140,000 with a company bonus and comprehensive benefits. Location: UK with flexible working arrangements.

Qualifications

• Senior commercial leader with proven track record of delivering growth and improving commercial performance.
• Degree or equivalent professional experience.
• Experience in one or more of: commercial or growth leadership; product and portfolio management; customer or membership growth; professional services; qualifications, accreditation or learning; B2B or corporate partnerships; subscription or recurring revenue businesses; digital products and innovation.
• Led substantial, multi-disciplinary teams and complex portfolios; translate market opportunity into successful products, services and revenue.
• Strategic thinking with commercial delivery; comfortable with ambiguity and leading through organisational change.
• Outstanding communicator and relationship builder with credibility with Boards and senior executives.
• Experience in a professional membership organisation or not-for-profit environment would be advantageous, but is not essential.
• Salary: circa £140,000 plus Executive Leadership Team bonus and comprehensive benefits.
• Location: UK, with flexible working arrangements.

Responsibilities

• Lead the organisation's growth strategy and commercial agenda as a member of the Executive Leadership Team.
• Drive sustainable revenue growth across a diverse portfolio of products and services.
• Identify and develop new markets, partnerships and commercial opportunities.
• Develop compelling customer propositions, pricing and routes to market.
• Accelerate product development and innovation.
• Strengthen corporate and enterprise relationships.
• Improve customer acquisition, retention, progression and lifetime value.
• Build a high-performing, customer-centric and commercially focused culture.
• Provide strategic advice to the CEO, Executive Leadership Team and Board.
• Act as a highly visible external ambassador, building relationships with senior customers, partners and stakeholders.

Job description

The LSL Group is supporting an established and highly respected professional organisation in the appointment of a Chief Growth Officer.

This is a newly created Executive Leadership Team position with a clear mandate: to accelerate commercial growth, develop new markets and propositions, and shape the organisation's future business model.

The organisation has a substantial individual and corporate customer base, a well-established portfolio of professional products and services, and significant potential to extend its reach and commercial impact.

This is not a role simply to manage an existing commercial operation. It is an opportunity for an entrepreneurial and commercially driven leader to build the next phase of growth.

The opportunity

Reporting directly to the CEO, the Chief Growth Officer will lead a significant portfolio spanning:

• Professional recognition and development
• Qualifications and professional products
• Business development and corporate relationships
• Customer growth, engagement and retention
• Product development and innovation
• Marketing and commercial activity
• New products, services and revenue streams

The successful candidate will develop and deliver an ambitious growth strategy across individual and corporate markets, identifying new customer segments, markets, partnerships and routes to revenue.

A major focus will be on creating a more integrated, customer-led approach to product development, marketing, business development and commercial performance, ensuring that products and services respond to customer needs and deliver measurable financial and customer value.

The organisation is also investing in innovation and new technology-enabled propositions, creating opportunities to develop new products and commercial models.

Your impact

You will:

• Lead the organisation's growth strategy and commercial agenda as a member of the Executive Leadership Team.
• Drive sustainable revenue growth across a diverse portfolio of products and services.
• Identify and develop new markets, partnerships and commercial opportunities.
• Develop compelling customer propositions, pricing and routes to market.
• Accelerate product development and innovation.
• Strengthen corporate and enterprise relationships.
• Improve customer acquisition, retention, progression and lifetime value.
Build a high-performing, customer-centric and commercially focused culture.
• Provide strategic advice to the CEO, Executive Leadership Team and Board.
• Act as a highly visible external ambassador, building relationships with senior customers, partners and stakeholders.

About you

We are looking for a senior commercial leader with a demonstrable record of delivering growth and improving commercial performance.

You will be qualified to degree-level or have equivalent professional experience andbring significant experience in one or more of the following:

• Commercial or growth leadership
• Product and portfolio management
• Customer or membership growth
• Professional services
• Qualifications, accreditation or learning
• B2B or corporate partnerships
• Subscription or recurring-revenue businesses
• Digital products and innovation

You will have led substantial, multi-disciplinary teams and complex portfolios, with experience of translating market opportunity and customer insight into successful products, services and revenue.

Crucially, you will combine strategic thinking with commercial delivery. You will be comfortable challenging established assumptions, working with incomplete information and leading through significant organisational change.

You will also be an outstanding communicator and relationship builder, able to operate credibly with Boards, senior executives, customers and external partners.

Experience within a professional membership organisation, awarding body, learned society or not-for-profit environment would be advantageous, but is not essential.

The opportunity to make a difference

This is a role for someone who wants to shape rather than simply inherit a commercial agenda.

The organisation is undertaking significant organisational change and is looking to bring together product, customer and commercial capabilities in a more integrated way. The successful candidate will have the opportunity to influence the future structure, develop organisational capability, introduce new approaches to growth and remove barriers to commercial performance.

Salary: circa £140,000 plus Executive Leadership Team bonus and comprehensive benefits.

Location: UK, with flexible working arrangements.

Interested?

If you are an entrepreneurial commercial leader who can combine growth strategy, customer insight, product innovation and delivery, we would be very interested in hearing from you.

Please email your CV and covering supportive statement to [e-mail].