Maintenance Manager

Staycity Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Paid family leave

Flexible work patterns

Discounted stays for staff and family

Refer & earn scheme (£550)

Cycle to work scheme

Education support

Volunteer days

Employee Assistance Program (EAP)

Job summary

Wilde, part of Staycity Group, is seeking a Maintenance Manager to lead the maintenance team across our London-area aparthotels. You will ensure all rooms and public areas remain guest-ready, manage budgets, and drive safety and environmental initiatives.

Applicants should have 4+ years in a supervisory maintenance role, with strong knowledge of country and property-specific regulations. A hands-on leader, you will collaborate with housekeeping and operations to maximise occupancy and guest

Qualifications

• 4+ years in a managerial or supervisory role within maintenance, safety and health regulations.

Responsibilities

• Lead maintenance department resources and schedule work to optimise team output.
• Coordinate with Housekeeping to keep rooms and public areas in top condition.
• Oversee planned and reactive maintenance, ensuring safety compliance and timely checks.
• Perform daily, weekly and monthly quality and safety inspections of facilities.
• Supervise preventive and corrective maintenance and promote environmental safety measures.
• Manage stocks and purchasing for maintenance equipment and supplies.
• Assist General Manager in budgeting for maintenance and capital projects.
• Approve completed work and ensure costs align with budgets.
• Ensure safety procedures, building systems, and alarms are functioning properly.
• Report hazards and resolve issues in collaboration with the General Manager.
• Support Staycity sustainability programs and act as Brand Ambassador for Wilde.

Skills

Maintenance management

Job description

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna.

Benefits

• Paid family leave (>1 year of service)
• Flexible working patterns
• Discounted rates for overnight stays for you, and your family and friends
• Refer and earn scheme - earn up to £/€550
• Cycle to work scheme- to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)

Qualifications

• Previous relevant experience and up to date knowledge of country/property specific maintenance, safety, and health regulations in a similar environment or property/hotel (4+ years minimum experience in a managerial or supervisory position is required)

Responsibilities

• Manage all maintenance department resources and team members and optimise the team’s work by drawing up and coordinating schedules according to need.
• Collaborate closely with our Housekeeping team to ensure all rooms are in presentable working order at all times to ensure maximum guest occupancy and experience.
• Support planned maintenance checks and take a hands‑on approach to reactive maintenance.
• Deliver daily, weekly and monthly quality and safety checks as well as ensuring everything is in working order in the apartments and public areas.
• Supervise and participate in preventive and curative maintenance of the premises and equipment while promoting and contributing to setting up internal measures for the protection of the environment.
• Manage stocks and purchasing of equipment and supplies for the department.
• Assist the General Manager in drawing up budgets for maintenance and capital investment.
• Approve work being performed and ensure that costs are reasonable and in line with budgets.
• Ensure compliance with current safety procedures, and control the condition of the building, technical equipment and all safety and alarm systems in the property.
• Ensure that all potential and real hazards are reported and reduced immediately.
• Analyse and assist with complaints where possible and take action and resolve them in conjunction with the General Manager.
• As part of our Operations team, demonstrate a commitment to operating in accordance with the environmental and social sustainability criteria set by Staycity Group and external programmes such as Green Key.
• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
• Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
• Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
• Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.