Housekeeping Team Member

Staycity Group; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme based on values

Discounted rates for overnight stays

Refer and earn up to £/€550

Cycle to work scheme

Education Support

Volunteer days

Employee Assistance Program (EAP)

Birthday day off

Job summary

Wilde, part of Staycity Group, is seeking a Housekeeping Team Member to join our vibrant team in London. Full training will be provided, and prior experience is helpful but not required; we value adaptability and guest‑focused service.

You'll help maintain our high standards of cleanliness and presentation across properties, act as a brand ambassador, and engage with the local community while supporting family-friendly benefits and a positive work culture.

Qualifications

• Previous housekeeping experience is helpful; full training provided.
• Adaptability to respond quickly to feedback and guest needs.

Responsibilities

• Assist housekeeping team in implementing SOPs and upholding cleanliness standards.
• Inspect rooms and perform general housekeeping duties as required.
• Represent the Wilde brand with enthusiasm and professionalism.

Job description

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna.

We are on the search for our next Housekeeping Team Member at Wilde. Embrace the high‑paced, evolving environment with enthusiasm and curiosity. At Wilde, we’re not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.

Benefits

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme – earn up to £/€550
• Cycle to work scheme – to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)
• An extra day off to celebrate your birthday

We would love you to have

• Prior experience in a similar role is helpful but full training will be provided!
• Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands.

What you can do for us

• Assist our Housekeeping team in implementing and upholding the Standard Operating Procedures (SOPs) for our Housekeeping department, ensuring strict adherence.
• Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high‑quality benchmarks, inspecting all rooms, and assisting with all general housekeeping duties as and when required.
• As part of our Operations team, demonstrate a commitment to operating in accordance with the environmental and social sustainability criteria set by Staycity Group and external programmes such as Green Key.
• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
• Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
• Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
• Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contributing to our collective mission.

Start your Wilde journey today! Take the leap and click "apply" now!